Your privacy is very important to us. Making great apps for iPhone, iPad, Apple Watch, and Mac is our business. Selling your data is not. We limit the data we collect to the minimum necessary to provide you with our services and to improve our products.
This Privacy Policy covers how we collect, use, disclose, transfer, and store your information. Please take a moment to get to know our practices and contact us if you have any questions.
For purposes of this Privacy Policy, the terms “Attentive Club”, “we”, “us”, and “our” refer to Attentive Club Deutschmann Lea & Deutschmann Hartmut GbR; the terms “app” and “apps” refer to the software and related services we offer through Apple’s App Store and Mac App Store; and “you” refers to you, as a user of the apps and our services.
For the purposes of this Privacy Policy, “Personal Information“ or “Personal Data” means data that allows someone to identify or contact you, including, for example, your name and email address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
Information We May Collect and How We Use It
Diagnostic Data
We might ask you to send us anonymized diagnostics data from within the app to help us troubleshoot possible issues and identify bugs. This data does not contain any personal information and will only be used to analyze possible issues. (Legal basis: Art. 6(1)(a) GDPR)
Account Creation
When you create an optional user account, we collect information such as your name and email address. When you Sign In with Apple (SiWA), we save your name to our encrypted database for reference. You may hide your email and name during the SiWA process.
This information is used to connect your payment information within the app to an account so that you can use the app across different platforms. We can also use this information to help you restore your upgrade if you delete and reinstall the app. We might also use this information when you file bug reports with us, which allows us to correspond with you to help resolve any issues.
When you register with your email address, we use your email address to occasionally send you news, offers, and updates about our products. If you no longer wish to receive emails or other communications from us, you may opt-out by either contacting us directly at contact@attentiveclub.com or by clicking the unsubscribe button in any email you receive. (Legal basis: Art. 6(1)(a+f) GDPR)
Direct Communication (Support & Feedback)
We use Groove’s software service to manage and store all incoming email messages and reply to your questions. If you contact us via support@attentiveclub.com or contact@attentiveclub.com, we obtain your email address and may obtain your name, as well as the information you voluntarily provide within your email message when communicating with us. (Legal basis: Art. 6(1) GDPR)
Upon request, we can provide you with information about whether we hold any Personal Information. Upon request, we delete all of your personal data related to this service. To request this information, please email contact@attentiveclub.com. (Legal basis: Art. 6(1) GDPR)
We use Tally to collect direct feedback about our apps. Participation in customer surveys is voluntary, and all responses are anonymous. We do not collect any personal information.
Information Collection Through Our Website
Our website is built on WordPress, which uses necessary cookies to ensure the proper functionality of the website. Additionally, WordPress may use third-party plugins that collect limited user data for analytics, security, or performance improvements. We ensure that any third-party services comply with GDPR regulations. You can learn more about how WordPress handles cookies and data collection by visiting WordPress Privacy Policy.
We do not actively track user activity or collect analytics data beyond what is necessary for website security and functionality.
Third-Party Services We Use
We use the following services, which might be involved in processing your personal data:
- TestFlight (for beta testing)
- iCloud (for app data storage)
- RevenueCat (for subscription management)
- TelemetryDeck (for anonymized usage data)
- Supabase (for database storage)
- WordPress (for website hosting)
- MailChimp (for email management)
- Tally (for feedback collection)
- Groove (for customer support)
How Long We Store Your Data
We store your data for as long as required by German law, or as necessary for contract fulfillment, or as long as we claim legitimate interests. After this period, all personal data will be deleted.
Access To and Deletion of Personal Information (Under GDPR)
Upon request, Attentive Club will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information and how to access this data. You can also request that we correct any inaccurate information about you.
To request information about, access, rectification, or deletion of your Personal Information, please email contact@attentiveclub.com.
Disclosure to Third Parties
We do not share personal information with anyone outside of Attentive Club, except for a few exceptions:
- To comply with legal obligations
- To enforce our Terms of Service
- To detect and prevent fraud or security issues
- In the event of a reorganization, merger, or sale of the company
Our Policy Toward Children
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete this information. Parents or guardians can contact us at contact@attentiveclub.com.
Links to Third-Party Sites and Services
Our website or any of our services may contain links to third-party websites or services. We are not responsible for the information collected by those third parties, and we encourage you to read their privacy policies before submitting any personal information to them.
Changes to This Privacy Policy
Our Privacy Policy may change from time to time. When we change the policy, we will post the changes on this page, and, if the policy changes significantly, we will also provide a prominent notice (e.g., on our website).
If you have any questions regarding our Privacy Policy, please contact us at contact@attentiveclub.com.
Last modified: February 2025
Contact Information
Attentive Club Deutschmann Lea & Deutschmann Hartmut GbR
Reutlinger Str. 14
72072 Tübingen
Germany
Email: contact@attentiveclub.com / support@attentiveclub.com